.png){kind=spacer}
%201.webp)
Please share your name and contact information and someone will reach out to you soon. We assure you there will be no pressure and aim to provide a helpful and informative conversation.
As our parents age, ensuring their well-being becomes a top priority. For NRIs (Non-Resident Indians), this responsibility is often accompanied by the challenge of managing elder care from abroad. This is where a healthcare concierge service, like Nila, can make a significant difference. These services provide a dedicated care manager, typically a nurse, who among other things, conducts home visits and well-being calls to ensure that senior citizens receive the best possible care. Let's explore what you can expect during the first visit from your family care manager and how it benefits both you and your parents.
Healthcare concierge services are designed to offer personalised and comprehensive elder care solutions. They bridge the gap between distance and care, providing peace of mind to children living abroad while ensuring that their elderly parents in India receive the attention they deserve. A care manager acts as the primary point of contact, almost as extended family, coordinating all aspects of healthcare and support.
For NRIs, these services provide a reliable way to ensure that their parents are well-cared for. The care manager handles everything from routine check-ups to emergency responses, offering a holistic approach to elder care. They are also aware of the parents’ medical history and manage all their records in a single place. This level of support is invaluable, providing reassurance that your parents are in safe hands even when you’re miles away.
For parents, having a dedicated care manager means consistent, personalized care. They can build a trusting relationship with a professional who understands their medical history and needs. This not only improves their quality of life but also ensures that they receive timely medical attention.
A comprehensive elder care service involves a care team led by a medical care manager, typically a nurse. This team is responsible for providing a range of services tailored to the needs of senior citizens. The care manager is an expert in elderly healthcare, trained to handle various medical and non-medical needs.
The care manager, often a nurse, plays a crucial role in elder care. They bring medical expertise and a compassionate approach, ensuring that your parents receive high-quality care. They are trained to monitor health conditions, manage medications, and respond to any medical emergencies.
The first visit from your family care manager is a critical step in establishing a care routine. Here’s what you can expect:
The initial visit is all about building and establishing rapport. The care manager will spend time with your parents, getting to know them personally. This helps in creating a comfortable and trusting relationship, which is essential for effective care.
Checking Vitals
During the first visit, the care manager will perform a thorough check-up, including checking vitals such as blood pressure, heart rate, temperature and oxygen saturation. This initial assessment provides a baseline for monitoring your parents’ health over time.
Understanding Medical History
Next, the care manager will review all medical records, discuss past and current health issues, and note any medications your parents are taking. This comprehensive understanding allows for better management of their health.
Taking Stock of Medical Records
Having up-to-date medical records is essential for ongoing care. The care manager will organise and update these records, ensuring that all information is accurate and readily available for future reference.
Noting Down Emergency Contact Information
In case of emergencies, having all necessary contact information is vital. The care manager will take note of all emergency contacts, including family members, doctors, and nearby hospitals. This ensures quick and efficient communication if an emergency arises. The care manager will also leave important numbers with your parents on how the team can be reached in case of emergency or otherwise, most likely in the form of a poster displayed prominently in the house.
Spending Quality Time with Parents
Finally, and most importantly, the care manager will spend quality time with your parents, engaging in conversations and understanding their daily routines and preferences. This helps in creating a care plan that aligns with their lifestyle and needs.
The first visit is crucial for several reasons. Practically, it establishes a clear understanding of your parents’ health and needs, allowing for tailored care plans. The visit helps identify any gaps in critical information, such as blood group or important insurance related information, and alerts the family of the importance of such information. It’s also great as a way to keep any emergency contacts informed of the care manager in order to report an emergency.
From a trust-building perspective, it helps your parents feel comfortable and confident in the care they are receiving. This visit sets the tone for a positive and supportive relationship between your parents and the care manager. Your parents’ buy-in is crucial to the success and value-addition of a service such as this.
Both parents and their children can take steps to prepare for the first visit from the care manager. Here are a few tips:
For Children
- Discuss the Visit: Talk to your parents about what to expect during the visit.
- Provide Information: Share any relevant information about your parents’ health and preferences with the care manager in advance, including any lists of medications, medical reports and records and important information
- Encourage Openness: Encourage your parents to be open and honest with the care manager about their health and needs.
For Parents
- Medical Records: Encourage your parents to have their medical records and reports available - often, these require some digging around, but it’s best to have a comprehensive record
- Emergency Contact: Parents typically know who they can count on in an emergency. A list of these contacts can be prepared beforehand and made available to the care manager.
- Comfortable Environment: Ensure a comfortable and welcoming environment for the care manager.
The first visit from your family care manager is a vital step in ensuring comprehensive and personalized elder care for your parents. It sets the foundation for a trusting and supportive relationship, providing peace of mind for you and high-quality care for your parents.
A service like Nila offers the perfect blend of professional expertise and compassionate care, making it an invaluable resource for NRIs managing elder care from abroad. With Nila, you can rest assured that your parents are in good hands, receiving the attention and support they need to live a comfortable and fulfilling life.
Investing in a healthcare concierge service not only enhances the well-being of your parents but also provides you with the reassurance that they are well cared for, no matter the distance.
